Job Description

Job Description and Duties

The Staff Services Manager I is the unit manager of the Regulatory Compliance Unit. This unit has primary responsibility for training, inspecting, and regulating firearms dealers, exempted federal firearm licensees, manufacturers and ammunition vendors licensed to operate in California. The unit provides training to various stakeholders, as well as law enforcement agencies, regarding reporting firearms and other firearms and/or ammunition related responsibilities.

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You will find additional information about the job in the .

Working Conditions

DOJ has temporarily adopted telework for employees who can effectively perform their essential work functions remotely. This position currently allows for a combination of telework and in office attendance. All telework schedules are temporary, based on current conditions and will be re-evaluated as conditions change.

Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired.

• Clearly indicate the Job Control (JC-489729) and the title of this position in the Examination or Job Title(s) For Which You Are Applying.
• Do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed State Application (STD. 678). This page is for examination use only.
• A background check will be required.
• A fingerprint check will be required.

This position was also advertised in Sacramento county. If you have already applied to JC-489720 you do not need to apply again to this one.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Candidates should have the ability and flexibility to work in a team environment; possess working knowledge of supervision techniques; apply effective interpersonal skills in a supervisor setting; ability to coordinate multiple tasks; ability to supervise multiple functions, resolve issues with minimal guidance, exercise good judgment, and effectively and efficiently carry out prescribed tasks; must possess excellent written and verbal communication skills, and work well under pressure.

Benefits

Benefit information can be found on the  CalHR website and the  CalPERS website.

Statement of Qualifications

A Statement of Qualifications (SOQ) is required. To be considered for the position, applicants must submit an SOQ along with their application. The SOQ is a narrative discussion of how your education, training, experience, and skills qualifies you for the position. The SOQ serves as documentation of each applicant’s ability to present information clearly and concisely in writing. SOQs must be no more than two (2) pages in length, and typed using no less than 12 point Arial font. The SOQ responses must address the following questions, in order listed below:

1. Describe your experience interpreting and/or enforcing statutes and regulations. 
2. Describe an instance when you were working on a joint/team project and your partner/team disagreed with you or with the other team members. What steps did you take to resolve the disagreement? What was the outcome? 
3. In this role you will be responsible for managing a team that travels throughout the state to conduct inspections and various types of training. Explain how you would ensure coverage is available in the office as well as how you would provide oversight to staff who are out in the field. 

When completing your SOQ, do not provide a single, narrative response.  Each question above must be addressed one at a time (i.e.: first provide a complete and independent response to Question #1, then a complete and independent response to Question #2, etc.) for consideration.  Additionally, each response must be numbered and include the full text of the question being answered prior to each individual response to clearly indicate which question you are responding to. 

Write your responses carefully. Initial evaluation of each applicant will be based on the content of the answers and written communication skills demonstrated on their submitted SOQ.

Resumes do not take the place of the Statement of Qualifications. Applicants who fail to follow these requirements or who do not provide responses to the specific questions in the order listed will be disqualified from the selection process.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - A Statement of Qualifications (SOQ) is REQUIRED and must be submitted with your application to beconsidered for this position. Please refer to the Statement of Qualifications section below for instructions on how to complete the SOQ.

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