Job Description

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Core Values: Person-centered, Choice, Respect, Excellence, Advocacy, and Teamwork

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Position Summary: The HR Generalist supports the day-to-day operations of the Human Resources Department at MSSCA. This role is responsible for a wide range of HR functions, including recruitment, onboarding, employee relations, benefits administration, and compliance and supporting a diverse and inclusive workplace. The HR Generalist plays a vital role in ensuring a positive staff experience in alignment with MSSCA's mission.

Essential Functions and Tasks:

• Understand, practice, and promote the vision and core values of Mat-Su Services for Children & Adults.
• Manage the full recruitment lifecycle from sourcing and interviewing to selection and offer, collaborating with hiring managers to meet staffing needs and ensure a positive candidate experience.
• Assist with new hire onboarding and orientation processes.
• Serve as a point of contact for employee questions and concerns.
• Accurately complete employment verifications within agency policy.
• Support employee engagement efforts and help resolve workplace issues with professionalism and confidentiality.
• Maintain a positive workplace culture aligned with our mission.
• Assist with benefits enrollment, changes, and employee questions.
• Track and manage leave requests. (FMLA, sick leave, etc.)
• Process and track Worker's Compensation Claims.
• Assist Operations Director with communication to benefit providers to support open enrollment.
• Ensure compliance with employment laws, HR standards, and internal policies.
• Maintain accurate and up-to-date personnel files and HR records.
• Assist with staff training initiatives and professional development.
• Track mandatory compliance trainings to ensure agency compliance.
• Maintain HRIS and ensure data integrity.
• Assist in developing and updating HR policies, procedures, and the employee handbook.
• Assist with front desk coverage as needed.
• Ensure compliance with required agency annual trainings and certifications.
• Other duties as assigned.

Qualifications

Education

• Associate Degree in Human Resources, Business Administration, or a related field, or equivalent work experience.
• HR certification preferred.

Experience

• 2-4 years of progressive HR experience.
• Experience working in a non-profit or mission-driven environment preferred.

Knowledge, Skills and Abilities Required

• Proficient with standard computer operating systems. Ability to navigate Microsoft Office Suite, online databases, and other programs and websites as required.
• Proficient in HRIS systems.
• Knowledge of federal and state employment laws and HR best practices.
• Knowledge of Workers' Compensation regulations and procedures.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Strong problem-solving and multi-tasking abilities.
• High Ethical standards and integrity.
• Familiarity with benefit and FMLA administration.
• Willingness and ability to attain a CPR/First Aid Certification.
• Can maintain confidentiality while understanding and complying with requirements of mandated reporting, duty to warn, HIPAA, and other limits to confidentiality.
• Have the willingness and ability to work outside of normal business hours as well as Holidays and weekends as needed.
• Ensure compliance with all MSSCA required ongoing trainings, certifications and background checks.
• Demonstrate the ability to work both independently and as part of a team.

Licensure, Certification, Registrations and pre-hire requirements: A current TB test, valid Alaska driver's license with two (2) years driving experience, and proof of automobile insurance must be submitted prior to employment. Successful candidates must pass federal, state and local background checks Candidate must also provide three (3) verifiable references.

Work Environment:

• Environment: Majority of work will be performed in an office environment with florescent lighting and minimal opportunities for exposure to natural lighting throughout the workday. Moderate exposure to food/cooking odors. Dense staff population often requires sharing workspaces with minimal personal space and noticeable exposure to conversations and other distractions. Some driving with various road conditions may be required with exposure to a variety of temperatures and walking surfaces.
• Hazards: Exposure to repetitive motion during data entry requires a high level of compliance with best practices of ergonomics, body mechanics and suggested breaks. May have exposure to blood and body fluids during the occasional performance of First Aid or CPR. This position may require de-escalating verbally or physically aggressive individuals. Unpredictable employee interactions are also possible.

This job description is not an employment agreement between MSSCA and the employee; and is subject to change as the needs of the Agency and requirements of the job change.

Every individual who is to be associated with MSSCA as an employee, volunteer or practicum/internship student must have a valid criminal history check conducted by the State of Alaska Background Check Program (BCP) in accordance with AS 47.05.300-47.05.390; as well as checked against the State of Alaska Medicaid Exclusion list and the Federal Exclusion list. There is an associated fee with the background check that is deducted from each staff's first paycheck.

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