Job Description

Office Manager for Private Dental Practice

Charlotte, NC:

• 2+ yrs in Dental Management Required.
• $30-35 per hour BOE.
• Mon-Thur 8-5 and Friday 8-3.
• Seasoned long-term staff.
• 401k with profit sharing.
• Earned PTO/Sick Leave.
• Paid Holidays.
• Dentrix Software Knowled Preferred.

About the Role:

Our client is seeking a dedicated, experienced, and results-driven Office Manager to join their team. This pivotal role will oversee day-to-day office operations, ensuring smooth workflow and high-quality patient care. The ideal candidate will have strong leadership abilities, a deep understanding of process and change management, and the skills necessary to drive operational excellence.

Key Responsibilities:

• Oversee all administrative functions and manage office operations for optimal efficiency across multiple locations.
• Lead and supervise a team, fostering a positive and collaborative work environment.
• Handle accounts receivable, including billing, collections, and follow-up on outstanding payments.
• Ensure patient records are maintained in compliance with privacy regulations.
• Coordinate scheduling, patient communications, and office supplies management.
• Develop and implement office policies and procedures to improve workflow and productivity.
• Assist in training new staff and provide ongoing support to the team.
• Manage payroll and ensure financial records are up-to-date and accurate.
• Collaborate with upper management to meet business goals and improve office performance.
• Monitor and analyze key performance indicators (KPIs) to ensure financial and operational success.
• Oversee P&L management and drive financial performance.

Qualifications:

• Minimum of 2+ years of dental management experience.
• Strong understanding of process and change management.
• Proven leadership skills with the ability to build strong teams and develop effective processes.
• Extensive knowledge of KPI tracking and P&L management.
• Exceptional verbal and written communication skills.
• Strong knowledge of accounts receivable and financial processes.
• Ability to thrive in a fast-paced environment with excellent organizational skills.

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