Job Description
United States, Georgia, Atlanta
Operations Anlys & Performance
26-Aug-2025
Ref #: 29603
How you'll help us Keep Climbing (overview & key responsibilities)
Operations Analytics Co-ops work with analytics professionals in the operation supporting one of the following functions or departments:
- Integrated Operations Planning (IOP) – optimizing aircraft schedule and resource availability to maintain peak on-time performance
- Operations Digital & Decision Science (ODDS) – developing decision science tools and digital product solutions
- Corporate Safety, Security & Compliance (CSSC) – Supporting the safety and security of the airline and its employees
- Airport Customer Service (ACS) – improving airport processes and managing performance
- Crew – improving Pilot and Flight Attendant operations and performance efficiency
- Delta Connection (DC) – supporting end to end analytics and cross-divisional operational initiatives and improvements for the operation of Delta’s regional airlines
- Flight Operations (FOP) – managing aircraft and gate to gate operations and performance
- Onboard Services (OBS) – optimizing process, supply, and inventory of inflight products and services
- In-Flight Services (IFS) – enhancing customer onboard experience and catering operations and performance
- Operations & Customer Center (OCC) – tracking on-time flight metrics, weather, day-of flight analyses
- Central – managing centralized operations and competitive performance analyses
Though individual responsibilities will vary by function or department, some common work responsibilities are listed below:
- Measure current operational performance and/or customer satisfaction
- Identify optimization opportunities to reduce injuries and security line wait times
- Research, analyze, and interpret operational data
- Develop new reports and dashboards and automate existing ones
- Perform reliability/root-cause analysis for parts and maintenance
- Evaluate and provide recommendations for improvement of key operational metrics including aircraft time at gate, gating efficiency, and feasibility of aircraft schedules
- Seek operational improvements to reduce aircraft taxi time and flight time
- Maintain, run and improve staffing models to support airport operations
- Provide strategic and operational support and develop performance metrics and goals
- Develop success factors and statistical evaluations of new procedures and systems
Students are required to complete three alternating semesters of work and school; all rotations must be completed before the student's graduation. •Note: Students are not permitted to work part-time hours and should refrain from taking classes and working as a co-op in the same semester.• The full-time work schedule for this role, while remaining actively enrolled in an approved undergraduate curriculum, is as follows:
- Spring 2026
- Fall 2026
- Summer 2027
- Please ensure that this alternating semester rotation works with your university, curriculum, and/or academic advisor before applying.
What You Need To Succeed (minimum Qualifications)
- Enrolled in an Undergraduate program in pursuit of a Bachelor’s degree in Computer Science, Analytics, Economics, Industrial Engineering, Information Systems, or similar 4-year degree program
- Available for three alternating semesters for full-time work
- Ability to report in-person to Delta’s World Headquarters (Atlanta, GA) or willing to relocate each semester (housing stipends will be provided to students who meet the minimum criteria)
- Team oriented and highly supportive of continuous improvement methodologies
- Strong organizational, project management, and verbal/written communication skills are essential
- Proficiency in Microsoft Office Suite and data analysis tools and concepts
- Proficiency in Python, SQL or similar database query tool knowledge and Macro programming is strongly preferred
Job Tags
Full time, Part time, Summer work, Odd job, Work at office, Relocation,